Privacy Policy

1. Introduction

Turmusayya Plus (“we”, “our”, or “the app”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you use the Turmusayya Plus mobile application and related services.

By using the app, you agree to this policy. If you do not agree, please do not use the app.

2. Information We Collect

We collect information you provide and data generated by your use of the app.

• Account information: email address, username, password (stored securely), and optionally name, birth date, country, state, gender, phone number, and profile photo.
• User-generated content: posts (text, images, videos), comments, and chat messages, including voice messages and media you send.
• Device and app usage: device identifiers, operating system, and app version, for stability and push notifications.
• Location data: if you choose to share location with a post or feature, we collect location information only when you grant permission and use that feature.
• Preferences: in-app settings such as theme (e.g. dark mode) stored on your device.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and authenticate you.
• Provide the app’s features: posts, comments, chat, and content sharing.
• Store and display your content (including photos, videos, and voice messages) as you use the app.
• Send you push notifications (e.g. new messages or activity), if you allow them.
• Improve the app, fix errors, and ensure security.
• Comply with applicable law and enforce our terms.

4. How We Store and Process Your Data

Your data is stored and processed using Google Firebase (Firebase Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, and Firebase Cloud Messaging). Firebase is provided by Google LLC and may process data in data centers in multiple regions. By using the app, you acknowledge that your information may be processed by Google in accordance with their privacy practices.

We use industry-standard security measures and access controls. Data in transit is encrypted (e.g. HTTPS). We do not sell your personal information to third parties.

5. Data Retention

We retain your account and content for as long as your account is active. If you delete your account or request deletion, we will delete or anonymize your personal data in line with our data retention practices and legal obligations. Some data may remain in backups for a limited period before being overwritten.

6. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct or update your data (e.g. in app settings or profile).
• Request deletion of your account and associated data.
• Object to or restrict certain processing.
• Withdraw consent where we rely on it (e.g. push notifications, location).

To exercise these rights or delete your account, use the options in the app or contact us using the details below.

7. Children’s Privacy

Turmusayya Plus is not directed at children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy at this URL and update the “Last updated” date. Continued use of the app after changes constitutes acceptance of the revised policy. For material changes, we may provide additional notice in the app or by email where appropriate.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Turmusayya Plus
Email: turmusayyaplus@gmail.com